State Farm® Insurance Agent Alberto Santana

"I have been using this agency for a few years. Blanca was very helpful during the purchase of the insurance and advised me the different coverage. She is always very timely."

"I was cold called a few months ago to be informed State Farm was canceling my plan due to multiple accidents. I’ve never been in an accident in my life and received no letter in the mail regarding this issue, so I was shocked. Despite telling Katrina multiple times something had to be wrong, she continued stating accident dates/times, instead of taking a step back to confirm what was going on. Turns out the underwriting team made a mistake and confused my policy with my parents because we have the same address. Despite having different policy numbers, the underwriting team automatically reported that we all drive each other’s cars, and chose to not confirm this when initially creating my policy. They offered to fix it afterwards and keep my policy but I chose to cancel since I lost confidence in their ability to help. I did not appreciate the interactions with the agents, underwriting is untrustworthy, and the cancelation process was too time consuming. I was with State Farm and this specific branch for a number of years. I eventually found this to be a blessing in disguise because they were charging me outrageous prices! I now have full coverage on both of my cars for much less with Progressive. The application process was also way easier."

"I want to thanks Ms. Kissaury for her patience and kindness. She worked with me to find the best policy according to my needs. She did it fast and spent time with me to go over every little detail."

"My first call to simply get a quote started with discrimination against me. What a shameful way to run a business."

"The biggest thank you to Katrina for making my dreams come true , would highly recommend everyone to work with her!"

"Just moved from NYC to Jersey, Katrina was really helpful. Very patient super nice. She really took the time to help me and made the transition very easy. 💪🏾"

"Great service"

"Thank you Katrina, you've been very helpful and I appreciate you setting a policy for me"

"Estoy muy feliz con la atención que Blanca Menjivar me brindó en la oficinas de State Farm, me dio todas las indicaciones de mi póliza y los pasos que tengo que dar para la registration de mi vehículo breve y entendible. Me siento muy bien por la atención especial que Blanca Menjivar y sus compañeras me brindan para mantener al día mi póliza. Gracias a Todos les agradezco la tranquilidad que me brindan."

"Such a smooth and amazing experience working with Katrina! My toddler would not sit still and she was so grateful about it and such a pleasure to be around!"

"Bianca helped me quick and efficiently adding renters insurance to my policy"

"Best agent in the world!!! They offer great insurance coverage with good discounts. Also the office is always clean and organized."