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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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basem soltan

November 15, 2025

5  out of  5
rating by basem soltan
"Very nice and helped me with car insurance."
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Luis Vega

November 14, 2025

5  out of  5
rating by Luis Vega
"Thank you Kissaury Vargas for your help and great services with my policies. Truly appreciate it!"
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Joseph Cerbone

November 7, 2025

5  out of  5
rating by Joseph Cerbone
"Kissaury always provides me with excellent service."
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Ci Ci

November 6, 2025

5  out of  5
rating by Ci Ci
"I never write reviews but I had such a great experience working with Katrina! She was so patient, calm, and thorough while explaining everything I was confused about in easy to understand terms. I reached out for a quote after buying a new car, but she went above and beyond by taking the time to educate me on other valuable products like life insurance. I really appreciated how informative and genuine she was and she helped me realize how important it is to start thinking about coverage early in life. Highly recommend her to anyone looking for a knowledgeable and caring agent! I did not feel like I was talking to just another sales rep. Thank you Katrina, you’re amazing!!"
We responded:
"Thank you so much for sharing such a thoughtful review! We’re thrilled to hear about your positive experience with Katrina. She truly takes pride in making sure every client feels informed and confident about their coverage options. It’s great to know her patience and genuine care made such an impact. We appreciate you taking the time to share your feedback and for recommending our team, your kind words mean a lot. We’ll be sure to pass your message along to Katrina!"
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Estela Lavalli

November 5, 2025

5  out of  5
rating by Estela Lavalli
"I’ve been with State Farm for a long time, and I’m very pleased with their service! The customer service team are excellent, quick response, knowledgeable and kindness, specially Katrina Brando which has recently helped me with some changes to my policy. Thank you!"
We responded:
"Thank you so much for your loyalty and for sharing your experience! We’re thrilled to hear that our team, especially Katrina has provided you with excellent service and support. We truly appreciate your trust in us and look forward to continuing to take care of your insurance needs for many years to come! The Santana Agency"
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Melinda Hines-Desantis

November 4, 2025

5  out of  5
rating by Melinda Hines-Desantis
"Katrina is so helpful and efficient! Set up my renters policy in no time flat."
We responded:
"Thank you for your kind words! We’re so glad to hear Katrina made the process quick and easy for you. We appreciate you choosing our agency and are always here whenever you need us!"
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Moma Love

November 3, 2025

5  out of  5
rating by Moma Love
"Great service, thank you Kissaury! She helped me out a lot thank you so much for everything!"
We responded:
"Thank you for taking the time to share your experience! We’re so glad Kissaury was able to help and make things easier for you. We truly appreciate your kind words and the opportunity to serve you! The Santana Agency"
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Varun Nadkarni

October 31, 2025

5  out of  5
rating by Varun Nadkarni
"Excellent experience, thanks to the fantastic support from Blanca Menjivar. She was very helpful and explained every step in detail and helped answer all questions. I would highly recommend them."
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear Blanca provided such helpful and detailed support. Your recommendation means a lot to us, and we’re grateful for the chance to assist you with your insurance needs! The Santana Agency"
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Salematou Sow

October 24, 2025

5  out of  5
rating by Salematou Sow
"Very efficient, excellent customer service Kissaury Vargas is the best"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience. Kissaury and our entire team truly appreciate your trust and support — we’re always here to help whenever you need us!"
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Cesar M. Estela

October 22, 2025

5  out of  5
rating by Cesar M. Estela
"I have been a long time client. Lifelong client. I can honestly say that working with this team, especially BLANCA, makes dealing with an insurance company WORTHWHILE and painless. Mr. Santana is wonderful. His team is ALLSTARS. I needed some documentation and I had it in my hand to submit within 4 hours. Again, thank you Blanca. Wish you all the best."
We responded:
"Thank you so much for your kind words and for being a lifelong client! We truly appreciate your continued trust and support. Blanca and our entire team take great pride in making every client experience as smooth and efficient as possible. We’re thrilled to hear that we could assist you quickly and that you feel well cared for. Your feedback means a lot to us—thank you again for being part of our insurance family!"
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Cesar Martin Estela, Esq.

October 22, 2025

5  out of  5
rating by Cesar Martin Estela, Esq.
"I have had this agent since I started my practice. Personalley, honest and RESPONSIVE. He is by far the best in the business for me and I highly recommend him for your needs. General premise liability, workers compensation, auto and home insurance. He is a consumate professional and willing to lend a hand and get on the phone for any questions."
We responded:
"Mr. Estela, thank you for your kind words we strive everyday to meet and exceed our customers expectations. It’s very nice to know when someone acknowledges it. Thank you again and thank you for putting your trust in our agency."
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Barbara Paone

October 10, 2025

5  out of  5
rating by Barbara Paone
"Great pricing and customer service, very professional"
We responded:
"We really appreciate your review! It’s great to know you were pleased with both our pricing and customer service. Our team works hard to make every experience a positive one — thank you for choosing us!"
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Martha Tisdale

September 26, 2025

5  out of  5
rating by Martha Tisdale
"Katrina was very pleasant, professional, and helpful, answered all my questions Katrina explained options ,so I would understand them."
We responded:
"Thank you for your kind words! We’re so glad to hear that Katrina was able to provide you with a pleasant and professional experience. It’s important to us that our customers not only get their questions answered but also fully understand their options, and we’re happy. We truly appreciate your feedback and look forward to assisting you again in the future!"
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coveredbeauty38 lovebug

September 22, 2025

5  out of  5
rating by coveredbeauty38 lovebug
"State Farm is the best. I want to thank the representative, Kissaury, for going far and beyond to find me the best rate for my car. She was delightful, soft-spoken, and well-knowledgeable about what I needed to protect my car. She answered all my questions and made my husband and I feel comfortable about the whole process. Again thank Kissaury"
We responded:
"Thank you for your kind words! We're thrilled to hear that Kissaury provided exceptional service and helped you find the best rate for your car. Your satisfaction is our priority, and we appreciate your trust in us."
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Paulino Chiu

September 19, 2025

5  out of  5
rating by Paulino Chiu
"Had a great experience and great service with indira. She was very patient and find the best possible policy that works for me. She was knowledgeable and very helpful! Was able to help me lower my insurance a lot and have better coverages than my previous insurance. Highly recommended!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your great experience with Indira. Her patience, knowledge, and dedication to finding the best policy for you truly shine through. We’re so glad she could help you lower your insurance costs while securing better coverage. Your recommendation means a lot to us! If you need any further assistance, we’re always here to help."
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Jon Agudelo

September 18, 2025

5  out of  5
rating by Jon Agudelo
"I had a great experience working with Kissaury. They took the time to explain all of my options clearly and made sure I was getting the best coverage for a fair price. I highly recommend Kissaury if you are looking for someone reliable and knowledgeable."
We responded:
"Thank you for your excellent review! We’re delighted to hear about your positive experience with Kissaury. We appreciate your recommendation and look forward to assisting you in the future!"
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Jose Brito

September 8, 2025

5  out of  5
rating by Jose Brito
"Muchas gracias Kissaury Vargas por poder ayudarme en las ofertas de los descuentos! maravilloso servicio!"
We responded:
"¡Muchas gracias por tu fantástica reseña! Nos alegra mucho saber que Kissaury te ofreció un servicio excepcional y te ayudó a encontrar las mejores ofertas de descuentos. Valoramos tu apoyo y estamos a tu disposición para cualquier necesidad futura. ¡Gracias!"
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Kash G

August 26, 2025

1  out of  5
rating by Kash G
"This is a horrible place especially the employees"
We responded:
"We are truly sorry to hear about your experience and appreciate your feedback. "
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Ken Bigliani

August 19, 2025

5  out of  5
rating by Ken Bigliani
"Katrina was able to arrange a smooth transition after a competitor abruptly dropped me. She explained all the particulars thoroughly and presented flexible options to help minimize costs and help get me through difficult situation. I would highly recommend their services particularly if a speedy affordable alternative is required."
We responded:
"Ken, thank you for your review. I'm happy we were able to help."
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Steve Boresky

August 15, 2025

5  out of  5
rating by Steve Boresky
"Blanca was super helpful and was able to answer all my insurance questions!"
We responded:
"Thank you for your kind words! We’re so glad to hear that Blanca was able to assist you and answer all your insurance questions. We’ll be sure to share your feedback with her – it will make her day!"
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Robert Schwegler

August 8, 2025

5  out of  5
rating by Robert Schwegler
"My agent mark was very helpful and transparent and they made the process very simple"
We responded:
"Thank you for your review"
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Janet Larwa

July 29, 2025

5  out of  5
rating by Janet Larwa
"I was leaving State Farm due to the lack of professionalism from the corporate adjuster and claims manager Dan Walden but after contacting Blanca from this office Iam staying she got me immediate results. I give her 5 stars..your company is lucky to have her"
We responded:
"Janet, thank you for sharing your experience! We’re so happy to hear that Blanca was able to turn things around and provide the excellent service you deserve. Your kind words mean a lot, and we agree – we’re lucky to have her on our team. We truly appreciate your 5-star review and your decision to stay with us!"
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ramilla

July 23, 2025

5  out of  5
rating by ramilla
"⭐⭐⭐⭐⭐ Kissaury Vargas was absolutely wonderful to work with! From start to finish, she was professional, courteous, and truly cared about making sure all my questions were answered. She made the whole process smooth and stress-free. It’s rare to find someone so genuinely helpful these days—thank you, Kissaury!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience working with Kissaury Vargas. She truly takes pride in providing excellent service, and your feedback means the world to us. We’ll be sure to pass along your compliments to her. If there’s ever anything else we can assist you with, please don’t hesitate to reach out!"
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Cristhian Cordoba

July 15, 2025

5  out of  5
rating by Cristhian Cordoba
"Kissaury vargas, buen servicio muchas gracias!"
We responded:
"Estamos aquí para ayudarte siempre que lo necesites. ¡Un placer atenderte!""
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James Moyer

July 14, 2025

5  out of  5
rating by James Moyer
"Buying a new car and needed to get the new insurance set up. Spoke with Kissaury Vargas at the agency. Very helpful--she pulled up my records, we went through coverage amounts and she had the new documents to me via email in a few minutes. Easy-Breezy. Thanks so much!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Kissaury Vargas was able to make the process smooth and easy for you. We appreciate your trust in our agency and are always here to help whenever you need us. Enjoy your new car!"